- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
I Bought a brand new trailer from the manufacturer. I kind of expected the axles to be in alignment, but the trailer was dog tracking bad. I had to drive using all of the lane to get it down the road. After Acme aligned it, well it handled like a dream. It almost drove my tow vehicle. When the trailer is in alignment it's easy to drive it down the highway. When it's not in alignment, well just hold on to the steering wheel because its gonna be a battle. This is an Excellent, first quality place to bring your business. The trailer supplier would have fixed it but there wasn't a local dealer. What a wonderful end to a nightmare. The supplier did reimburse me for the work done. but I'm so happy I had it fixed here. Excellent experience with the entire team at ACME.~ RogerMC, 10/04/2024
